@inproceedings{CRPITV129P3-12, Author = { Bellucci, E., Venkatraman, S., Muecke, N., Stranieri, A. and Abawajy, J. }, Title = { The role of Emotional Intelligence on the resolution of disputes involving the Electronic Health Record }, BookTitle = { Australasian Workshop on Health Informatics and Knowledge Management (HIKM 2012) }, Editor = { Butler-Henderson, K. and Gray, K. }, Series= {CRPIT}, Address= { Melbourne, Australia }, Publisher = {ACS}, Volume = { 129 }, Pages = { 3-12 }, URL = { http://crpit.com/confpapers/CRPITV129Bellucci.pdf }, Year = { 2012 } }